77ub Privacy Policy

1 About This Policy

This Privacy Policy ("Policy") is issued by the 77ub online gaming platform ("77ub", "we", "us") and applies to all users in Bangladesh ("you", "user"). By using the 77ub.cam website, you agree to the terms of this Privacy Policy.

We believe that protecting your personal information is a fundamental right. That is why every transaction and activity on the 77ub platform is secured with SSL encryption technology. Our goal is to ensure your privacy while providing a safe, reliable, and enjoyable gaming experience.

2 Collection of Personal Information

We collect the following types of information when you register and use services on the 77ub platform:

• Identity Information: Your full name, date of birth, national identity card number (for verification), and username.
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Payment method details (information related to bKash, Nagad, Rocket, Upay, or bank accounts), transaction history, and records of deposits and withdrawals.
• Technical Information: IP address, browser type, device details, operating system, and cookie data.
• Gaming Activity: Game play history, bet amounts, win and loss records, and activity logs on the platform.

3 Automatically Collected Information

Some information is collected automatically when you visit the 77ub website. This includes:

• Browsing behaviour and page visit information.
• Referral source — which page you came from to reach our site.
• Session duration and type of interactions.
• Device screen resolution and language preferences.

This information is used to improve platform performance and personalise your experience.

4 Use of Collected Information

We use the information collected solely for the following purposes:

• Account Management: Creating, verifying, maintaining, and securing your 77ub account.
• Service Delivery: Processing deposits, withdrawals, and gaming services smoothly.
• Identity Verification: Confirming your identity as part of the Know Your Customer (KYC) process and preventing money laundering.
• Customer Support: Resolving your questions and issues via 24/7 live chat.
• Responsible Gaming: Monitoring your gaming behaviour and providing support when needed.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Compliance: Adhering to applicable laws and regulations.
• Improvement and Research: Conducting anonymous analysis to improve the quality of platform services.

5 Marketing Communications

If you have given your consent, we may send you information about 77ub promotional offers, bonus benefits, and new games. You can opt out of these communications at any time by emailing [email protected] or letting us know via live chat.

6 Information Disclosure Policy

77ub does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process your financial transactions.
• Technology Service Providers: With contracted partners for server management, cybersecurity, and technical support, who are bound by strict confidentiality agreements.
• Law Enforcement Agencies: Information may be provided to authorities when required by legal obligation or by court order.
• Anti-Money Laundering Bodies: We have a legal obligation to notify the relevant regulatory authority if suspicious financial activity is detected.

Your information is not shared with any party other than those mentioned above, and this rule is strictly followed by 77ub.

7 Use of Cookies

The 77ub website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

We use the following types of cookies:

You can disable cookies through your browser settings, however this may limit some features of the platform.

8 Technical Security

77ub applies industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Data Encryption: Sensitive information (passwords, financial details) is stored using advanced encryption methods.
• Two-Factor Authentication: An additional security layer for accessing your account.
• Firewall and Intrusion Detection: Active monitoring to prevent cyberattacks.
• Regular Security Audits: Periodic security assessments conducted by third-party experts.

9 Data Retention Period

We retain your information only for as long as it is necessary. Generally:

• Active account data: For the entire duration the account remains active.
• Closed account data: 5 years from the date of closure (due to legal obligations).
• Financial transaction records: For the period specified under applicable regulatory requirements.
• Log files: Generally 12 months.

After the specified period, data is securely deleted or anonymised.

10 Your Rights Regarding Personal Information

As a 77ub user, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restriction of Processing: The right to request that processing of your information be limited in certain cases.
• Right to Data Portability: The right to receive your information in a structured digital format.
• Right to Withdraw Consent: The right to withdraw your consent at any time.

To exercise these rights, contact us via live chat or email [email protected].

11 Account Closure and Data Deletion Process

If you wish to close your 77ub account, please contact our 24/7 live chat support directly. Before closing your account, ensure that your remaining balance has been fully withdrawn. Even after account closure, certain information will be retained for a specified period due to legal obligations.

12 Age Restrictions

77ub services are available only to individuals aged 21 or older. We do not intentionally collect any personal information from minors. If we become aware that a minor has registered on the 77ub platform, their account will be closed immediately and the collected information will be deleted.

Request to parents and guardians: If you believe a child or minor in your care is using this platform, please contact [email protected] immediately.

13 Cross-Border Data Transfers

Our servers and technical infrastructure may be located in various countries. As a result, your information may be processed outside Bangladesh. In all such cases, we ensure that:

• Appropriate safeguards are maintained when transferring information.
• All relevant parties are bound by strict confidentiality agreements.
• Applicable international data protection standards are followed.

14 Changes to the Privacy Policy

77ub reserves the right to review and update this Privacy Policy periodically. For any significant changes, we will:

• Publish the updated policy on the website and change the "Last Updated" date.
• Send a notice of changes to your registered email address.
• Display a special announcement on the platform if needed.

Continued use of the 77ub platform after any changes will indicate that you have agreed to the updated policy.

15 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Live Chat: Use the live chat from any page on the site for 24/7 direct support.
• Email: [email protected]

Our privacy team generally processes requests on business working days. For urgent matters, please contact us via 24/7 live chat.